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Faq's

 

 

How do your clothes fit?

  • Due to the fact we carry such a wide variety of brands and styles we do not have a set sizing chart that works all across the board.
  • If we become aware of an item fitting a certain way we will be sure to make a note and/or suggestions in the description of the item. 
  • If you have any further questions or concerns, don't hesitate to contact us at [email protected]

How long will shipping take?

  • Once we receive the notification that your payment has been made, we will ship out your purchase in a matter of 3-5 business days. 
  • Depending on where it's headed, your package will arrive in 7 to 10 business days.  

Do I need a PayPal account to make a purchase?

  • Absolutely not! To make a purchase all you need is a credit card, however all transactions are conducted in Canadian Dollars.

What are your shipping options and rates?

  • FREE SHIPPING on orders of $100 and over! 
  • For orders $99 and under, the shipping rate is $15. 
  • For the USA, order's customs, duties, and taxes are the responsibility of the purchaser.

Where do I pick-up my online order from?

  • All online orders for pick-up are stored at the Langley location only (not Hunni’s Chilliwack).                       
  • Orders not picked up within 180 days will be forfeited and donated. 

Who can pick up my pick-up order?

  • All pick-up orders must be picked up by the person who made the payment. The person must present their payment card and government issued photo ID and the staff will collect a signature. 
  • We will contact you when your order is ready to be picked up.

Can I put something on-hold?

  • Yes, you can definitely place items on-hold by calling the store or asking one of our staff in-store at checkout.
  • We are able to hold the item for you until the following day at closing time. 
  • If another customer buys the item online, however, and it is the last one, we will need to take the item off hold and fill the order (i.e., your item will no longer be on hold). 
  • Don’t hesitate to call and see if your item is still on-hold.

 

Sales/Promotions

  • Sales and promotions may vary by store.

 

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